Due to recent global events, in cases the university may direct employees to work remotely. Our Work Remotely page will assist you with helpful resources.

CORONAVIRUS (COVID-19) AND UBC'S RESPONSE: Find the latest updates here for students faculty and staff.

 


Resources for Administrators

 

We have many suggestions to help you navigate through the IT-related resources which are relevant to the Administration Staff in Applied Science. Additional resources may be available for specific departments or schools.

 

General Resources

 

Administration Resources

 

IT Services On Boarding

ON-BOARDING OVERVIEW

ON-BOARDING CHECKLISTS (NEW EMPLOYEE)

    REQUEST FOR IT HELPDESK

    • Request to Extend a Term (Termed Employee)
    • Request to Add Services/Access (Manual On-Boarding)
    • Request to Remove Services/Access (Manual Off-Boarding) 

    USER MANUALS 

    • Sponsor a Guest Instructions
    • Extend a Sponsored Guest Instructions
    • View User Identity and Status Instructions
    • Associate Student to Staff CWL Account Instructions
    Costs and Billing

    STANDARD SERVICES

    Many of your IT services are billed either annually, quarterly or on a project basis depending on the services. They may include:

    IT HARDWARE AND SOFTWARE REFRESH

    Overview of IT Services Costs gives some reference of what to expect for different services.

    Looking to find additional information on IT service costs, contact IT.Engagement@apsc.ubc.ca

      Communications & Marketing

      WEBSITE CREATION

      DIGITAL SIGNAGE

      VIDEO PRODUCTION

      PRINT SERVICES

       

      Research Resources

       

      IT Consultation (Infrastructure, Security, and Media)

       Contact IT.Engagement@apsc.ubc.ca to request for your consultation.

      • General IT Infrastructure Consultation (IT @ APSC team) 
      • Advanced Research Computing Consultation (ARC team)
      • Media Services Consultation (UBC Studios team)
      • Website Development Consultation (Web Services team)

      Visit the For Research section for more information. 

      Research & Data Management

       

      Facilities 

       

      Printing Services

      PAY FOR PRINT (PayForPrint Service)

      • Print jobs can easily be submitted from public access workstations in the library, participating departmental student labs, or online at http://payforprint.ubc.ca
      • Students, faculty and staff will need to first activate and add funds to a UBC card account in order to utilize the Pay for Print service. Accounts can be activated at http://ubccard.ubc.ca or http://payforprint.ubc.ca
      • Most students will need to update their CWL password before using the Pay for Print service. You can reset your CWL password on the CWL My Account page
      • Learn about Koerner Library Print and Scan services

      KOERNER LIBRARY

      • UBC Pay for Print allows students, faculty and staff as well as guests to the University to pay for printing, copying and scanning across campus using a unified system of payment – the UBC Card or UBC Guest Card. Print jobs can be submitted from labs, public access computers as well as online at http://payforprint.ubc.ca.

      SPECIALTY PRINTING

      • UBC Print Shop - located centrally on campus, the IT Print Services offers printing for poster, banner, premium photos and on a variety of materials. In addition they also have design services for illustration, layout services and UBC Brand Unit Signatures. 
      • Xerox Printing Centre on campus provides print order services for business cards, wide format, finishing and volume printing for black/white and colour. Campus delivery is available.
      Creative Studios
      Rooms and Buildings

      CAMPUS BOOKING

      APSC ROOM BOOKING

      FASMAIL RESOURCES ROOM BOOKING

      • Other APSC meeting rooms can be viewed via UBC FASMail room resources.
      • As part of the Calendar meeting invite, you can select the availability of the room resources for your event.
      • Please note that many room resources may be restricted for the department and school use only.

       

       

      Like to see more resources added or have improvement suggestions? Send us your feedback.

      Feedback

       

      What We Support

       

      IT @ APSC teams (part of UBCIT) have local and central IT helpdesks who support a broad set of services to the staff, faculty and students in Applied Science. Many of the services can be found in our Service Catalogue including, but not limited to:

      • Access and Authentication,
      • Email, Voice and Internet 
      • AV and Creative Services,
      • Computer, Software and Print,
      • Systems/Network,
      • Information Security,
      • Applications, Web, and more.

      In addition to the services offered by UBCIT and IT @ APSC, some of services may be offered by IT @ UBC community such Centre of Teaching and Learning Technology (CTLT) or Advanced Research Computing (ARC). Our goal is to inform and connect you with the right expert who can provide you the best services and support to meet your teaching, learning and research needs. Contact us via the IT @ APSC Webform for your requests and incidents.

      APSC IT Engagement Services

       

      The IT Engagement Services team at Applied Science is here to support the goals of the Faculty, Department, and Schools by understanding your requirements, determining what information technology options and solutions enable your capability and day to day work, and how to best engage with the user community on these changes.

      We look forward to engage with you by:

      • Providing general IT services and support knowledge
      • Liaising with other IT service providers on campus
      • Assisting with escalation on IT service ticket issues
      • Providing IT consultation and project support based on your requirements
      • Engaging with the IT Committees and communities in Applied Science to enhance the IT services and support

      Contact IT.Engagement@apsc.ubc.ca to help you on your project and administration needs