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Connect to the UBC Network

There are many considerations when connecting your computer to the network. Below are some uses cases that may help you in your decision

Type of Network Connection Computer Ownership Supported Use Cases Comments
Wired ethernet (UBC network)

UBC owned only

  • Internet access
  • Network printing for (Mac and Windows)
  • Remote access to computer
  • Fast file transfer
  • Most reliable
Preferred option when available
Wired ethernet (IAPv2) UBC or personally owned Internet access Does not support remote access to your computer or network printing
UBC wireless (ubcsecure or eduroam) UBC or personally owned
  • Internet access
  • Network printing (Windows)
  • IoT devices that support WPA Enterprise

Does not support remote access to your computer

Wireless is also an option on a desktop computer, using either built in wireless or added on easily. Contact the IT Help Desk for more information.

Unsupported Configurations

Unfortunately, at this time we do not support the following use cases:

  • Workgroup switches
  • Self-managed wireless access points
  • Router / firewalls

If you do not have enough wired ethernet ports, please contact the IT Help Desk to request Physical Cable Installation

Frequently Asked Questions

What is a workgroup switch and can I use it?

A workgroup switch is a small portable network switch that can be used to connect multiple ethernet devices to a single uplink port. While these network switches are very attractive in terms of price, they have some major drawbacks. Workgroup switches suffer from the following issues :

  • Can easily make the network in your entire building inaccesible for everyone if misconfigured or faulty.
  • Typically do not have power for a UBC VoIP phone.
  • Are unreliable

Instead of using a workgroup switch, we ask you to to request Physical Cable Installation.

Do I need to contact IT to connect a computer to the UBC network?

If you are connecting by ethernet, then yes you do need to unless the area is configured for IAPv2 to support personal computers.

IAPv2 ports are generally only available in public areas. In general, please contact the IT Help Desk prior to connecting via ethernet.

How do I connect an Internet of Things (IoT) Device to the UBC Wireless Network?

If you are considering purchasing an Internet of Things (IoT) device to use on the UBC wireless network, please consider the following:

  • Devices should support WPA2 Enterprise
  • How do you communicate with the device?
  • How is the device secured?
  • What is the lifecycle of this device?

IoT devices need to meet CIO Security Standards, specifically U11 Securing Internet of Things (IoT) Devices standard. While many IoT devices appear to be low risk if the data the IoT device collects or interacts with is low risk, IoT devices can still be easily compromised and UBC must be protected from compromised devices. As a result, you still need to appropriately secure IoT devices according to the U11 standard regardless of the information risk.

Can I run my own wireless network?

On campus, generally speaking, no. Please refer to SC11 Wireless Network Policy. Setting up your own wireless access point at UBC will interfere with UBC wireless quality.

What is IAPv2?

It's an internet access point configured for internet access only without priveldged access to the UBC network to be used for personal devices. You will see these ports typically in public areas or areas where students frequent and there are no devices connected to it.

You will know a port is IAPv2 because it's in a public area and when you connect via ethernet you will be redirected when opening a browser window to what is called a "captive portal" that will require you to login with your CWL username and password.

Please do not connect any device to ethernet without contacting the IT Help Desk first, unless it's IAPv2. We recommend contacting us if you are unsure.